POSITIONS AVAILABLE

Location: Furzedown
Position: Full-time
Salary: 30K-34K
{Subject to negotiation based on experience and successful application}

Role Overview

We are seeking an experienced and motivated Taproom Manager to lead the day-to-day operations of our taproom. This role is ideal for someone with strong hospitality leadership skills, a passion for craft beer, and a hands-on approach to running a busy venue. You will be responsible for delivering excellent customer experiences, managing the team, and ensuring smooth, compliant operations.

Key Responsibilities

Operations & Service

• Oversee daily taproom operations, ensuring consistently high service standards

• Lead service during busy periods, maintaining efficiency and a positive atmosphere

• Manage opening and closing procedures

• Ensure cleanliness, organisation, and presentation of all front-of-house areas

Team Management

• Recruit, train, and manage bar staff and supervisors

• Create rotas, manage staffing levels, and approve timesheets

• Motivate and develop the team through coaching and feedback

• Act as the main point of contact for staff on shift

Customer Experience

• Ensure every guest receives a warm, friendly, and memorable experience

• Handle customer feedback or complaints professionally and effectively

• Build strong relationships with regular customers and the local community

Stock & Financial Control

• Manage stock levels for beer, bar supplies, and consumables

• Monitor wastage and support margin control

• Handle cashing up, basic reporting, and liaise with senior management on performance

Quality & Brand Standards

• Ensure all beers are served to BR3WERY quality standards

• Maintain draft system hygiene and equipment care (with support where needed)

• Uphold the BR3WERY brand values and taproom ethos at all times

Safety & Compliance

• Ensure compliance with licensing laws, health & safety, and food hygiene regulations

• Promote responsible alcohol service

• Identify and address any safety or operational risks

Location: Beckenham & Furzedown
Position: Part-time and Full-time opportunities available (hours to be discussed)
Salary: £13 plus 12.07% (Paid Holidays)

Role Overview

We are looking for enthusiastic, customer-focused individuals to join our team as Bar Staff / Floor Supervisors. This role suits someone who enjoys working in a fast-paced hospitality environment, has a passion for craft beer, and takes pride in delivering excellent customer experiences.

For candidates stepping into a Floor Supervisor role, this position also includes supporting the smooth day-to-day running of the taproom and helping lead the team on shift.

Key Responsibilities

Customer Experience

• Deliver friendly, efficient, and knowledgeable service to all customers

• Create a welcoming and memorable experience for every guest

• Assist customers with menu choices, beer recommendations, and general enquiries

Team Leadership (Floor Supervisor focus)

• Lead by example and support bar staff during service

• Assist with training and onboarding new team members

• Delegate tasks effectively and help manage service flow during busy periods

Operational Support

• Maintain cleanliness and organisation of the bar and customer areas

• Stock fridges, glassware, and bar supplies as needed

• Assist with opening and closing procedures, including basic cash handling

Quality Control

• Ensure all drinks are served to BR3WERY quality standards

• Monitor the condition and cleanliness of bar equipment and draft lines

• Handle customer feedback or concerns professionally and promptly

Safety & Compliance

• Follow all health and safety procedures

• Ensure responsible alcohol service at all times

• Support compliance with licensing and local authority requirements

What We’re Looking For

• Previous hospitality experience (bar or restaurant preferred)

• Strong communication and people skills

• Ability to work calmly under pressure in a busy environment

• Interest in craft beer (knowledge is a bonus, not essential)

• Supervisory experience is desirable but not required

• Must be 18+

What We Offer

• Competitive hourly pay

• Staff discount on BR3WERY products

• Flexible shift patterns

• Opportunities for progression as the business grows

• Friendly, inclusive, and supportive working environment